Error: Transfer Your Content is only available to authorized G Suite for Education Accounts

Summary

Transfer Your Content is only available to authorized G Suite for Education Accounts

Body

Overview

Students attempting to use Google Takeout Transfer may get the message "Transfer Your Content is only available to authorized G Suite for Education Accounts. Please contact your administrator, or sign in with another Google Account".

This happens when the student is logged into their personal Gmail account and then opens a new tab and logs into their student account in the same Chrome web browser instance.

Procedure

To start a transfer in Google Takeout, the student must be logged into Google Accounts in separate Chrome instances. This can be accomplished by using Incognito or creating profiles within the browser for each account.

Alternatively, log in to your personal Gmail account using Google Chrome and then use a different web browser like Mozilla Firefox or Microsoft Edge to log in to your UCM account.  Using two different web browsers keeps logins in separate instances because they are in different applications.

Details

Details

Article ID: 379
Created
Mon 12/4/23 11:42 AM
Modified
Tue 8/4/26 3:48 PM